Terms and Conditions
Thank you for visiting our website and considering our products. Before making a purchase, we kindly ask you to carefully read and understand our terms and conditions. By using our website and purchasing our products, you agree to comply with these terms and conditions.
Product Information
At Torosports, we specialize in selling portable soccer goals for players of all ages. Our top-selling products, such as the Torosport Mini Soccer Goal 2m x 1m and the Torosports Flex Elite Soccer Goal 3m x 2m, are known for their easy setup, portability, and durable construction. With these goals, players can enjoy small-sided games, backyard practice, and futsal, all while improving their skills.
Ordering and Payment
When placing an order on our website, you agree to provide accurate and complete information. We reserve the right to cancel or refuse any order if we suspect fraudulent activity or if the information provided is incorrect or incomplete.
All payments are securely processed through our trusted payment gateway. We accept major credit cards and PayPal. By making a payment, you authorize us to charge the total amount of your order, including any applicable taxes and shipping fees.
Shipping and Delivery
We strive to process and ship all orders promptly. Once your order is confirmed, we will provide you with an estimated delivery date. Please note that this is only an estimate and actual delivery times may vary depending on your location and any unforeseen circumstances.
If there are any delays or issues with your order, we will notify you as soon as possible. Please ensure that the shipping address provided is accurate and complete. We are not responsible for any delays or additional costs incurred due to incorrect or incomplete addresses.
Returns and Refunds
We want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we offer a 30-day return policy. To be eligible for a return, the item must be in the same condition as when you received it, unworn or unused, with tags, and in its original packaging. You will also need to provide the receipt or proof of purchase.
Please note that certain items cannot be returned, such as perishable goods, custom products, and personal care goods. We also do not accept returns for hazardous materials, flammable liquids, or gases. If you have any questions or concerns about a specific item, please contact us.
If your return is accepted, we will provide you with a return shipping label and instructions on how and where to send the package. Once we receive and inspect the return, we will notify you of the refund status. If approved, the refund will be processed within 10 business days to your original payment method.
Contact Us
If you have any questions, concerns, or need assistance, please don't hesitate to contact us. You can reach us by phone at 0406201139 or by email at torosports.orders@gmail.com. Our physical address is 242 Connells Point Road, Connells Point NSW 2221, Australia.
We appreciate your understanding and cooperation. Thank you for choosing Torosports!